At M & E Supplies, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website https://mesupplies.com or when communicating with us directly.

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We may collect and process the following information:
• Personal details such as your name, email address, phone number, and company name (for enquiries, quotations, or account creation).
• Technical information such as IP address, browser type, device details, and pages visited (collected via analytics tools like Google Analytics).
• Communication data such as messages sent through our contact forms or by email.

We do not collect or store payment details, as purchases are not made directly through this website.

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We use your information to:
• Respond to enquiries and provide quotations.
• Manage customer relationships and offer technical or product advice.
• Improve our website, services, and product offerings.
• Send marketing communications (only if you have opted in).
• Comply with legal obligations and maintain business records.

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We process your data under these legal bases:
• Legitimate interest: to respond to customer enquiries and improve services.
• Consent: for marketing communications and cookies (where applicable).
• Legal obligation: to comply with regulatory requirements.

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Your personal data is stored securely. We use appropriate technical and organizational measures, including encryption and secure servers, to prevent unauthorized access, alteration, or disclosure.

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We do not sell or rent your data. We may share limited information with trusted third parties, such as:
• Website hosting and IT service providers (e.g., WP Engine).
• Marketing or analytics partners (e.g., Google Analytics, Mailchimp).

All partners are GDPR-compliant and handle data securely.

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Our website uses cookies to enhance your experience and analyze website traffic. You can accept or decline cookies via your browser settings or through our on-site cookie banner.

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We retain your information only as long as necessary for communication, record-keeping, or legal compliance.

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You have the right to:
• Access, correct, or delete your data.
• Restrict or object to processing.
• Withdraw consent at any time.

To exercise your rights, contact us at [email protected].

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If you have any questions about this Privacy Policy, please contact:

M & E Supplies
Phone: 01-6283888
Email: [email protected]
Website: https://mesupplies.com